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The Key Components of an Effective Apology

Posted on 2013/12/18 in Google+, Miscellaneous

The Key Components of an Effective Apology

The Key Components of an Effective Apology
We’re human, so we mess up from time to time. Apologies can set things back on the right course, but only if they’re well-communicated. Psychologist and author Guy Winch breaks down the most important ingredients of a good apology so you can make sure you make an effective one.

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